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 Cancellation and Refund Policy


  • We strive to provide you with the best shopping experience. Here’s everything you need to know about our cancellation and refund policy:
  • Order Cancellation
    1. Cancellation Period: You can cancel your order within 4 hours from the time of purchase. Please contact our customer support at delhihandloom1@gmail.com to initiate the cancellation process.
    2. Cancellation Eligibility: Cancellations are subject to order processing status. If your order has already been processed or shipped, it cannot be cancelled.

    • Refunds

    1. Eligibility for Refund:

      1. Cancelled Orders: If you cancel your order within the specified cancellation period, and it meets the cancellation eligibility criteria, you are eligible for a full refund.
      2. Returns and Exchanges: Please refer to our Returns and Exchanges Policy for information on returns and exchanges.

    2. Refund Process:

      1. Once your cancellation request is approved, your refund will be initiated via the original payment method within 7 business days.
      2. Refunds may take additional time to reflect in your account, depending on your payment provider.

    • Non-Refundable Items

    1. Final Sale Items: Certain items marked as “final sale” are not eligible for refunds.

    • Contact Us

    If you have any questions, concerns, or need further assistance regarding cancellations and refunds, please don’t hesitate to contact us at delhihandloom1@gmail.com.